docs: update failure modes with reader/worker fix
consolidate websocket failure modes #2 and #3 into a single section —
they were symptoms of the same root cause (blocked read path preventing
ping/pong handling). document the reader/worker queue pattern that
actually fixed it.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>