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public/legal/payment-terms.md

··· 1 1 + # Wamellow Payment Terms 2 2 + **last modified 07/24/2025 (MM/DD/YYYY)** 3 3 + <br /> 4 4 + 5 5 + These Payment Terms ("Terms") adheres to and encompasses the same definitions and entities as outlined in the Terms of Service. 6 6 + 7 7 + # Premium Subscription 8 8 + Wamellow Premium is a subscription-based service that enhances the user experience by providing upgraded features for individual Discord guilds (“guilds”, “servers”). These features are designed for advanced collaboration, management, and community growth. 9 9 + <br /><br /> 10 10 + A detailed and current list of features included in Wamellow Premium is available at [wamellow.com/premium](https://wamellow.com/premium). 11 11 + 12 12 + # Premium Subscription Pricing Model 13 13 + Wamellow Premium is offered on a “Pay What You Want” basis, allowing you to choose the price you wish to pay for the service. However, there is a required minimum price for any subscription to be valid. 14 14 + - **Minimum Price.** The minimum subscription price is €4.00 EUR (four Euros) per month. 15 15 + - **Final Price.** You may choose to pay any amount equal to or greater than the minimum price. 16 16 + <br /><br /> 17 17 + All payments for Wamellow Premium are due in advance of the service period. Subscriptions are billed on a recurring basis (e.g., monthly or yearly), as selected by you during the purchase process. 18 18 + <br /><br /> 19 19 + By providing a valid payment method (e.g., credit card), you expressly authorize Wamellow or its third-party payment processor to charge you for the subscription fee on a recurring basis. You agree to keep your payment information current and accurate. 20 20 + 21 21 + # Refund Policy 22 22 + **All purchases of Wamellow Premium are final and non-refundable.** 23 23 + <br /><br /> 24 24 + Except as required by applicable law, we do not provide refunds or credits for any partial subscription periods, or unused services. We offer refunds only under the two limited circumstances outlined below: 25 25 + * (1.) **Service Unavailability.** You may be eligible for a pro-rata refund for a given month if Wamellow's core services (defined as the availability of `wamellow.com`,`api.wamellow.com`, `tts.wamellow.com`) fall below a 99.0% uptime threshold during that calendar month, as measured by our internal monitoring systems ([status.wamellow.com](https://status.wamellow.com)). To be considered for a refund under this clause, you must submit a request to billing@wamellow.com within seven (7) days of the service interruption. 26 26 + * (2.) **Confirmed Fraudulent Transactions.** If you believe a purchase was made on your account fraudulently, you must report it to us at billing@wamellow.com within five (5) business days of the transaction date. We will conduct an internal investigation into the claim. A refund will only be issued if our investigation, at our sole discretion, confirms that the transaction was fraudulent. We may require you to provide additional information or documentation to verify your identity and ownership of the payment method. 27 27 + <br /><br /> 28 28 + All refunds will be issued only to the original billing method used for the purchase. No exceptions or alternative refund methods will be provided. 29 29 + 30 30 + ## Right of Withdrawal for Consumers in the European Union (EU) / European Economic Area (EEA) 31 31 + Under the EU Consumer Rights Directive, consumers typically have a 14-day right to withdraw from a purchase of digital content. However, this right can be waived for digital content that is delivered immediately. 32 32 + <br /><br /> 33 33 + **By completing your purchase of a Wamellow Premium subscription, you expressly consent to the immediate supply of the digital content and services. You simultaneously acknowledge and agree that you thereby lose your statutory right of withdrawal.** 34 34 + <br /><br /> 35 35 + Your access to Wamellow Premium features begins immediately upon successful payment, constituting the full performance of our service. 36 36 + 37 37 + ## Fair Use Policy 38 38 + The term “unlimited” or “infinite,” when used in connection with our Premium features, refers to a high-volume capacity intended for normal guild operations. To ensure system stability and fair access for all users, “unlimited” or “infinite” features are subject to a practical limit of one thousand (1,000) items or more (e.g., custom commands, social notifications, etc) per guild. 39 39 + <br /><br /> 40 40 + Usage exceeding this limit may be deemed a violation of this Fair Use Policy. Wamellow reserves the right, at its sole discretion, to throttle, suspend, or terminate access to the feature or, in cases of extreme abuse, the associated account. 41 41 + 42 42 + # Chargebacks 43 43 + We encourage you to contact our support team at billing@wamellow.com to resolve any billing discrepancies or issues before initiating a chargeback. 44 44 + Initiating a chargeback with your bank or payment provider for a valid charge is a violation of these Terms. We reserve the right to immediately and permanently terminate any and all associated Wamellow accounts and active subscriptions upon receiving a chargeback notification. Terminated accounts will not be eligible for reinstatement. 45 45 + 46 46 + # Changes to the Payment Terms 47 47 + Wamellow reserves the right to modify these Payment Terms, including our pricing and refund policy, at any time. We will provide you with reasonable notice of any material changes. Your continued use of Premium services after such changes become effective constitutes your acceptance of the new Terms. 48 48 + 49 49 + # Contact 50 50 + If you have any questions about these terms, or want to request a refund, please contact us at billing@wamellow.com.

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public/legal/privacy.md

··· 1 1 ## Privacy Policy 2 2 - **last modified 07/06/2025 (MM/DD/YYYY)** 2 2 + **last modified 07/24/2025 (MM/DD/YYYY)** 3 3 <br /> 4 4 5 5 This Privacy Policy adheres to and encompasses the same definitions and entities as outlined in the Terms of Service. ··· 12 12 * (4.) **Information from optional features.** Certain features, like the spotify music integration, may require that you provide additional information to make them work. This also includes third-party integrations you choose to enable and the data you authorize those third-party services to share with us. 13 13 * (5.) **Other information you provide directly to us.** You may have the option to submit additional information as you use Wamellow. For example, you may participate in surveys where you can provide feedback on the services, or submit information to our Wamellow Support teams. 14 14 15 15 - ## Data Retention and Purpose 15 15 + ## Payment Processing 16 16 + To process payments, we use the third-party payment processor Stripe, Inc. Wamellow does not directly collect or store your full payment card details. 17 17 + <br /><br /> 18 18 + When you provide payment information to purchase a subscription or perform a donation, you are providing it directly to Stripe. We only share the necessary information with Stripe to process your payment, prevent fraud, and manage your subscription or donation. This data may include: 19 19 + * (1.) **Account Information.** Your email address and Discord user ID. 20 20 + * (2.) **Transaction Information.** Transaction amount, type (e.g.: one-time payment, recurring payment), and date. 21 21 + <br /><br /> 22 22 + All payment data is subject to the privacy policy of Stripe. As Stripe is a global company, your data may be transferred and processed in countries outside of the European Economic Area (EEA). Stripe uses legally-provided mechanisms, such as Standard Contractual Clauses, to ensure your data is protected. 23 23 + <br /><br /> 24 24 + You can learn more about how Stripe handles your personal data by reviewing their Privacy Policy at: [stripe.com/privacy](https://stripe.com/privacy) 25 25 + 26 26 + ## Cloudflare 27 27 + We use services from Cloudflare, Inc. to protect and accelerate our website. This includes content delivery network (CDN), DDoS mitigation, and web security services. The legal basis for this processing is our legitimate interest in the secure, efficient, and reliable delivery of our online services (Art. 6(1)(f) GDPR). 28 28 + <br /><br /> 29 29 + * (1.) **Cloudflare Turnstile.** To protect our forms and login areas from spam and automated abuse, we also utilize Cloudflare Turnstile. This service verifies that a user is human without using traditional CAPTCHAs. In doing so, Turnstile may process personal data such as your IP address and certain browser and device characteristics. This processing is based on our overriding legitimate interest in protecting our systems from malicious bot activity (Art. 6(1)(f) GDPR). 30 30 + <br /><br /> 31 31 + As Cloudflare is a global company, your data may be transferred to and processed in the United States. Cloudflare has implemented safeguards to ensure that such data transfers comply with GDPR requirements. 32 32 + <br /><br /> 33 33 + You can find more information in Cloudflare's Privacy Policy: [cloudflare.com/privacypolicy](https://cloudflare.com/privacypolicy) 34 34 + 35 35 + ## Managing Cookies and Analytics 36 36 + We utilize cookies solely for essential purposes to ensure the proper functioning and security of our website. Specifically: 37 37 + * **Authentication.** We use a cookie to maintain your session when you log in. This cookie ensures that you remain authenticated as you navigate through the site. 38 38 + * **Cloudflare** Our website is protected and accelerated by [Cloudflare](https://cloudflare.com). 39 39 + <br /><br /> 40 40 + These cookies are essential for security and performance and do not store any personally identifiable information. 41 41 + <br /><br /> 42 42 + For analytics, we employ a self-hosted instance of [Plausible Analytics](https://plausible.io), a privacy-focused tool that does not use cookies or collect personal data. Plausible provides aggregated, anonymized insights into website usage without tracking individual visitors. No personal information is stored or shared. Due to the nature of us using a self-hosted instance, no data is shared with Plausible Insights OÜ or any other third party. 43 43 + <br /><br /> 44 44 + Given that we only use essential cookies, there is no requirement for a cookie consent banner. However, if you do not wish for cookies to be used in this manner, you have the option to disable them by adjusting the settings in your internet browser. For detailed instructions on how to disable cookies, please consult the help screen or support documentation provided by your internet browser provider. 45 45 + 46 46 + ## Purpose 16 47 The data that we collect and store is used to provide you with the best possible service and to enable the various functions of our service. This includes providing automated functionalities. Our goal is to enhance your experience and provide you with a personalized and efficient service. 17 48 18 49 ## Security ··· 39 70 40 71 ## Data Deletion Procedure 41 72 If you wish to have all of your personal data that has been collected by us permanently deleted, please contact us via email at privacy@wamellow.com. We will take all necessary steps to ensure that your request is processed in a timely and efficient manner. In addition, we kindly request that you log out of our Service from all devices and browsers on which you have accessed it. If necessary, please also manually delete all cookies associated with our Service. This will help to ensure that your personal data is fully removed from our systems. 42 42 - 43 43 - ## Managing Cookies and Analytics 44 44 - We utilize cookies solely for essential purposes to ensure the proper functioning and security of our website. Specifically: 45 45 - * **Authentication.** We use a cookie to maintain your session when you log in. This cookie ensures that you remain authenticated as you navigate through the site. 46 46 - * **Cloudflare** Our website is protected and accelerated by [Cloudflare](https://cloudflare.com). 47 47 - <br /><br /> 48 48 - These cookies are essential for security and performance and do not store any personally identifiable information. 49 49 - <br /><br /> 50 50 - For analytics, we employ a self-hosted instance of [Plausible Analytics](https://plausible.io), a privacy-focused tool that does not use cookies or collect personal data. Plausible provides aggregated, anonymized insights into website usage without tracking individual visitors. No personal information is stored or shared. Due to the nature of us using a self-hosted instance, no data is shared with Plausible Insights OÜ or any other third party. 51 51 - <br /><br /> 52 52 - Given that we only use essential cookies, there is no requirement for a cookie consent banner. However, if you do not wish for cookies to be used in this manner, you have the option to disable them by adjusting the settings in your internet browser. For detailed instructions on how to disable cookies, please consult the help screen or support documentation provided by your internet browser provider. 53 73 54 74 ## Data Access Request Procedure 55 75 If you wish to make a request to access your personal data that we have collected, you may do so by sending an email to privacy@wamellow.com. Upon receipt of your request, we will initiate the necessary procedures to provide you with a link to access your personal data. This process will be completed within 30 days of receiving your request.

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public/legal/terms.md

··· 1 1 ## Terms of Service 2 2 - **last modified 10/26/2024 (MM/DD/YYYY)** 2 2 + **last modified 07/24/2025 (MM/DD/YYYY)** 3 3 <br /> 4 4 5 5 These Terms of Service apply to the website "wamellow.com," all its associated subdomains, and our Discord bot application(s) with the user ID(s) "1125449347451068437". ··· 8 8 ## General 9 9 This page contains the Terms of Service ("Agreement," "Terms of Use") that all users must adhere to. We are required to clearly define the applicable rights and limitations. By using our service, you … 10 10 * (1.) … accept these Terms of Service. 11 11 - * (2.) … accept our Privacy Policy. 12 12 - * (3.) … automatically enter into a contract between you (the "Consumer," "User"), us, and these Terms of Service. 13 13 - * (4.) … confirm that you have reached the digital age of majority in your country or have the consent of your legal guardian. 11 11 + * (2.) … accept our [Privacy Policy](/privacy). 12 12 + * (3.) … accept our [Payment Terms](/terms/payment). 13 13 + * (4.) … automatically enter into a contract between you (the "Consumer," "User"), us, and these Terms of Service. 14 14 + * (5.) … confirm that you have reached the digital age of majority in your country or have the consent of your legal guardian. 14 15 <br /><br /> 15 16 If you do not agree to these Terms of Service or the Privacy Policy, you agree not to use this service in any way. If you use a translator and there is any discrepancy, the English and original versions shall prevail. 16 17