aottr.dev
Free and open source ticket system written in python
👌 IMPROVE: Update translations and placeholders in ticketing templates and forms
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paw/__init__.py
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paw/__init__.py
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paw/templates/ticketing/ticket_detail.html
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paw/templates/ticketing/ticket_detail.html
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<div class="form-control w-full max-w-xs">
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{{ template_form.template_select }}
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</div>
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<button type="submit" name="apply_template" class="btn btn-sm btn-success ml-2">Apply Template</button>
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<button type="submit" name="apply_template" class="btn btn-sm btn-success ml-2">{% trans 'Apply Template' %}</button>
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</div>
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</form>
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{% endif %}
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{% if request.user.is_staff %}
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<div class="form-control w-52 mr-4">
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<label for="{{ form.hidden_from_client.id_for_label }}" class="cursor-pointer label">
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<span class="label-text">Hidden from client</span>
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<span class="label-text">{% trans 'Hidden from client' %}</span>
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{{ form.hidden_from_client }}
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</label>
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</div>
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{% if ticket.category %}
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{{ ticket.category.name }}
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{% else %}
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<span class="italic">{% trans 'Unassigned' %}</span>
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<span>{% trans 'General' %}</span>
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{% endif %}
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</div>
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{% if request.user.is_staff %}
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<h2 class="font-semibold text-xs mb-2">{% trans 'Assign to new category' %}</h2>
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<div class="flex justify-end items-center mb-2">
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{{ category_assignment_form.category_select }}
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<button type="submit" name="assign_to_category" class="btn btn-sm btn-neutral ml-2">Assign</button>
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<button type="submit" name="assign_to_category" class="btn btn-sm btn-neutral ml-2">{% trans 'Assign' %}</button>
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</div>
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</form>
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{% endif %}
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<div class="divider"></div>
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<h2 class="font-semibold mb-4">Assignees</h2>
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<h2 class="font-semibold mb-4">{% trans 'Assignees' %}</h2>
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<div class="text-neutral flex items-center text-sm mb-4">
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<svg xmlns="http://www.w3.org/2000/svg" class="mr-2 w-6 h-6" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"/><path d="M8 7a4 4 0 1 0 8 0a4 4 0 0 0 -8 0" /><path d="M6 21v-2a4 4 0 0 1 4 -4h4a4 4 0 0 1 4 4v2" /></svg>
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{% include 'partials/assigned_to.html' with assigned_to=ticket.assigned_to %}
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{% if request.user.is_staff %}
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<form action="" method="post">
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{% csrf_token %}
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<h2 class="font-semibold text-xs mb-2">Assign to new team</h2>
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<h2 class="font-semibold text-xs mb-2">{% trans 'Assign to new team' %}</h2>
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<div class="flex justify-end items-center mb-2">
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{{ team_assignment_form.team_select }}
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<button type="submit" name="assign_to_team" class="btn btn-sm btn-neutral ml-2">Assign</button>
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<button type="submit" name="assign_to_team" class="btn btn-sm btn-neutral ml-2">{% trans 'Assign' %}</button>
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</div>
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</form>
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{% endif %}
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paw/templates/ticketing/tickets.html
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paw/templates/ticketing/tickets.html
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<td>
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{% include 'partials/assigned_to.html' with assigned_to=ticket.assigned_to %}
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</td>
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<td><div class="badge badge-neutral">{{ ticket.category }}</div></td>
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<td>
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<div class="badge badge-neutral">
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{% if ticket.category %}
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{{ ticket.category }}
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{% else %}
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{% trans 'General' %}
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{% endif %}
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</div>
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</td>
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<td class="w-48">
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{% include 'partials/ticket_status_badge.html' with ticket=ticket %}
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</td>
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ticketing/forms.py
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ticketing/forms.py
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model = Ticket
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fields = ['title', 'description', 'category']
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widgets = {
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'title': forms.TextInput(attrs={'class': 'input input-bordered w-full'}),
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'description': forms.Textarea(attrs={'class': 'textarea textarea-bordered h-32 w-full'}),
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'title': forms.TextInput(attrs={'class': 'input input-bordered w-full', 'placeholder': _('Please enter a title'), 'aria-label': _('Title')}),
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'description': forms.Textarea(attrs={'class': 'textarea textarea-bordered h-32 w-full', 'placeholder': _('Please describe your issue'), 'aria-label': _('Description')}),
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'category': forms.Select(attrs={'class': 'select select-bordered w-full'}),
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}
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def __init__(self, *args, **kwargs):
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super(TicketForm, self).__init__(*args, **kwargs)
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self.fields['category'].empty_label = _('General')
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class TemplateForm(forms.Form):
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class CategoryAssignmentForm(forms.Form):
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category_select = forms.ModelChoiceField(queryset=Category.objects.all(), empty_label=_('No Category'), required=False, widget=forms.Select(
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category_select = forms.ModelChoiceField(queryset=Category.objects.all(), empty_label=_('General'), required=False, widget=forms.Select(
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attrs={'class': 'select select-bordered select-sm w-full'}))